Your clothes are always laundered, folded and arranged in the cupboard. Your bed is always made and your pillows, always fluffed. You never have any stray pens lying outside the pen stand or an unwashed dinner plate on the table. And when it’s a weekend, you would rather spend it cleaning the house than go out.
If you just made a mental check across all the above points, you are perfect for housekeeping jobs. When it comes to the hospitality industry, the housekeeping department has one of the most crucial roles to play. Cleanliness is the top-most marker whether it’s a small homestay or a five-star hotel. And as a part of the housekeeping department, it is your duty to ensure your customers experience the highest standards of hygiene and cleanliness. Right from entering your hotel until check-out, everything from the first look to the ambience, stay and interaction makes an impression for your customer’s overall experience. Needless to say, housekeeping has a role to play, 24×7.
Philippines has a large contribution towards its revenue from the hotel sector, that provides services in food, entertainment and leisure. Housekeeping, therefore, has immense opportunities. Upon completion of necessary qualifications, you could aspire for opportunities in hotels, resorts, tour and travel agencies, restaurants, lodges, guesthouses, and so on. Across these areas, you could work as a laundryman, linen keeper, tailor, laundry master, executive housekeeper or associate housekeeping manager, to name a few.
Let us take a look at what qualifications and skills housekeeping jobs require:
As an individual planning a career in housekeeping, you must possess great attention to detail, organizational and problem-solving abilities and superior communication skills. In terms of professional qualifications, luxury hotel chains would require a certification or diploma in housekeeping, preferably with some early experience. These courses primarily prepare you for all housekeeping processes such as ground maintenance, mechanical services, project management skills, planning and designing activities. A hotel management course also covers all the major areas of housekeeping, and is a common choice of degree in this field. For smaller employers, while a high school degree would be enough, some hands-on experience is always favored. Additionally, it helps if you have knowledge about the different types of cleaning chemicals and agents used for various purposes, and the ability to handle cleaning equipment.
On the job, day-to-day responsibilities associated with housekeeping jobs include replenishing supplies and products in guest rooms and restrooms, ensuring garbage disposal in accordance with the health and safety regulations, providing timely room services, maintaining inventory of supplies, resolving conflicts efficiently, displaying professional quality appearance and inter-personal skills. Housekeeping jobs often delve beyond their typically expected duties, such as care taking of gardening, finding efficient ways for cost control and sometimes even enrolling in guest relationship management.
Now that you have a better idea about the scope of housekeeping jobs in the Philippines, you might want to start looking for the best available opportunities. Put your obsessive compulsive cleaning habits to good use with a career in housekeeping.
By Lucia Adams
who is a professional writer and blogger.
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